About us

Built on experience. Driven by passion.

SmartProbe is a family-owned Australian business with 37 years of hands-on experience in hospitality and food service.

Born from experience

A chef's solution to a critical need.

SmartProbe was designed by Adam, who spent more than 30 years cooking, training staff and running food businesses. He saw how much time busy chefs lost to paper temperature logs, and how often those logs were wrong, forgotten or filled in after the fact.

We grew tired of the gap in the market for a monitoring system that was reliable, simple to use and affordable, so we built it ourselves, combining real kitchen experience with our own engineers and developers.

Today SmartProbe protects food, vaccines and medication for kitchens, clubs, food manufacturers and medical practices across Australia.

Our service commitment

A partner in compliance, not just a provider.

Our director still travels to oversee installations and perform calibrations himself, and still takes support calls. Technology is only as good as the people behind it.

What we stand for

Six things we will not compromise on.

Real-world experience

We build solutions for the problems we have faced ourselves.

Uncompromising reliability

Our products are engineered for accuracy and built to last.

Personal service

The director still personally handles installations and support calls.

Simplicity by design

Powerful but simple, designed for busy professionals rather than IT experts.

Australian owned and made

A proudly Australian company, with local support you can count on.

Customer-driven

We keep improving SmartProbe based on what our clients tell us.

Let's work together

Ready to see SmartProbe on your sites? Get a free, no-obligation quote or book a demonstration.